H-D of Jonesboro Buying Tips

(We encourage you to print this off before you shop at other dealers):

• Bill of Sale: When you are shopping for a Harley-Davidson always insist that the dealer "write-up the deal" for you to take HOME and review. If you sense reluctance or unwillingness to put things on paper, pay close attention to that. Insist that you want to see "All the numbers" and NOT just the payment. Any dealer that just talks about the payment is called a "Payment Seller." It is easy to hide hidden fees in the deal. Some Sales Managers push just the payment and continually dance around your question of the interest rate and/or total financed amount. It's a shell game. They give you a low price on the new motorcycle, and a high price on the trade, but hide all those hidden fees to make up the difference.

• Hidden (surprise!) Fees: Always keep your eyes peeled for hidden fees. Charges such as freight and setup are customary; however, they can easily be adjusted and tucked away into the deal. Typically, you will see freight at $300 to $375 and setup from $200 to $300.00 per motorcycle. Outside of freight and setup, there are no grounds for you to pay Administrative Fees or Documentation Fees or "Restocking Fees" in addition to the motorcycle. In fact, you can refuse to pay the documentation fee if you are financing the motorcycle since it is contrary to most state laws to charge you to prepare finance paperwork. The State of Arkansas does allow for a Service and Handling fee. H-D of Jonesboro’s fee is $50.00. **

• Interest Rates: Always have a couple interest rates from local banks handy when you are visiting a dealership. Interest rates vary dealer to dealer. Some dealers inflate the interest rate greatly to make up for giving you such a great deal on your trade-in or throwing in an accessory. Watch them closely.

• Harley-Davidson Literature: Ask for a copy of the Harley-Davidson literature. Ask them to compare what they are selling their Harley-Davidson for in comparison to what the literature says. Tell them to justify how they arrived at the price using the literature.

• Are the staff commission based? You will need to know this in order to avoid being sold items you don't want or need. All staff members should listen intently to you and see what it is YOU want and not what THEY want to sell you.

• Hang Tags: Does the motorcycle have a hang tag clearly displaying all of the vehicles options, and the price of the bike, including an out the door price? If not, can you get a price from the salesperson with reasonably little effort, or will you be passed around to other staff to negotiate your life away. If you find yourself at a dealership with no tags, ask multiple times for the price to see if salespeople quote different amounts. An honorable dealership will offer the same price every time.

• The Value of your Trade: Beware of trade-in offers that exceed a normal market value. Ask questions like: "What is the actual cash value of my trade?” and, “What is the price of the bike without my trade?" See for yourself what trade values are running by researching NADA, Kelly Blue Book www.kbb.com, and the AMA Black Book. Also, be careful of the above market trade-in figure because sometimes it is just plain added into the new motorcycle sale.

We hope these tips are helpful in your search for a Harley- Davidson motorcycle. If we can answer any questions, don't hesitate to e-mail us at info@hdjonesboro.com or call us at (870)932-0780 .

**See store for details.